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Image for support article Removing a Course

Removing a Course

Tissimo supports removing a course from the platform, but the process follows a structured wind-down to protect students who have already purchased hours. For background on how courses work, see What Is a Course.

How the Removal Process Works

Step 1 — Mark the Course for Archival

From your Course Management page, locate the course you want to remove and click Archive. This moves the course into a pending archival state.

Step 2 — Pending State Restrictions

While a course is pending archival:

  • New students cannot enroll
  • Existing students cannot purchase additional hours
  • Students who have a remaining hour balance can continue booking lessons until their balance reaches zero

Step 3 — Full Archival

The course moves to fully archived status automatically when either of the following occurs:

  • All enrolled students have used up their remaining balance, or
  • One year has passed since the course was marked for archival — whichever comes first

Step 4 — Confirmation Email

You will receive an email confirmation once the course has been fully archived.

Reviewing Archived Courses

You can still view archived and pending-archival courses from the Course Management page at any time. See Review Archived Courses for details on what's available after archival.

Important Notes

  • Archiving a course cannot be undone — if you want to pause enrollment temporarily without removing the course, use the Accept New Students toggle on the course detail page instead
  • Courses with active enrolled students will not be removed immediately regardless of the timeline
  • Students with a remaining balance may wish to transfer their balance to another course before the archival completes
  • To create a replacement course, visit Create Course. For an overview of all your active offerings, go to Active Courses.
Screenshot of the Tissimo feature described in this article

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