Payout History

The Payout History section on your Finances page gives you a complete record of all withdrawal transactions you have made on Tissimo. Use it to track payments, verify delivery, and troubleshoot any failed transfers.

Reading your Payout History

• Each entry in your Payout History represents a single withdrawal transaction.
• Click on any entry to expand its details, including the amount, payout type, date, and destination account.
• Each entry displays a status label: Pending, Completed, or Failed.

Retrying a failed payout

If a payout has failed, a Retry button will appear on that entry. Before retrying:

1. Check that your payout method details are correct and up to date.
2. Ensure your debit card or bank account is active and able to receive transfers.
3. Click Retry to attempt the transfer again.

If the payout continues to fail after retrying, update your payout method under the Add or Change Payout Methods section and try again. For more detail on payout methods, see understanding your payout method.

Tips

• Standard and Regular payouts typically take 1–3 business days to appear in your bank account. See regular payout for details.
• Instant payouts should arrive within approximately 30 minutes of being requested. Check instant payout eligibility if you need funds sooner.
• Keep your payout method information current to avoid failed transactions. You can withdraw earnings at any time from your Finances page.